Ongoing Development
Building an eCommerce website is usually not a one-off project with a final cut-off. Yes, an eCommerce website will launch on a specific date, but eCommerce sites should evolve and change over time based on customer needs and industry trends. Therefore, we offer ongoing development support which ensures our clients always have a development partner standing by. We act as an extension to our clients’ marketing and IT teams on a year-round basis.
Development Strategy
Many of our clients hire us to help their ongoing eCommerce strategy, specifically around what features they should or shouldn’t develop. We believe that your website should be built specifically with your customers in mind in order to make their shopping experience as easy and pleasant as possible. A lot of our clients struggle with this practice because there are multiple stakeholders internally that want the website to look or function a certain way. We’ll provide our expert perspective to help guide your team on important features and best practices, all with tools that measure success.
Add New Features
It’s very common to roll out new features in phases because not every client has the budget to rebuild their entire website year by year. Therefore, we offer ongoing development support to help clients roll out new features on a monthly basis. This partnership is a win-win because every month we work with our clients to prioritize new features and adjust quickly based on current market demands. New features can be anything from adding a new marketing tool to integrating to a third-party CRM (Customer Relationship Manager) or ERP (Enterprise Resource Planning) system.
Existing Feature Support
We do a lot of custom development projects for clients that need more than just an out-of-the-box solution which most eCommerce platforms can provide. Many of these customizations interact with various third-party systems (e.g. ERP, IMS, CRM, accounting systems, shipping systems, etc.). Any time you’re dealing with third-party systems—especially more than one—you have to account for changes that need to be made when updates are applied or new standards are released. Our team of developers will work closely with you to ensure all your systems will run smoothly on a monthly basis.
